Customer Service Representative

Approach People Recruitment

📍 Paris, Île-de-France, France

Full-time Information and Record Clerks Posted March 01, 2026

Job Description

Fluent in English – 5 years of experience – Paris
Permanent contract – Office in Île-de-France – Attractive package

Our client is the global leader in perimeter protection solutions. They manufacture quality fencing systems to secure people, property, and businesses worldwide. The Customer Service Representative will be responsible for providing exceptional support to our French clients. This role involves managing all aspects of customer interactions, resolving inquiries, and ensuring a seamless customer experience. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to effectively manage complex issues.

Responsibilities:

  • Client Interaction: Handle customer inquiries via phone, email, and chat, providing timely and accurate information regarding products, services, and orders.
  • Order Management: Process customer orders, monitor order status, and ensure t...