Customer Service Representative - Part-Time

Customer Service Representative - Part-Time

Join to apply for the Customer Service Representative - Part-Time role at Ritchie Bros.

Job Description

This is a regular hourly week with overtime surrounding our auctions, including weekends and evenings.

We have 6 auctions scheduled annually at our Nisku location. This position will also serve as relief for reception during sales and provide backup when needed between sales.

The Customer Service Representative/Receptionist will answer phones, register bidders, respond to inquiries, process payments, and handle other sale-related activities.

Responsibilities

• Answer reception phones and provide holiday coverage.
• Process bidder payments.
• Provide customers with information regarding fee structures and payment methods.
• Guide customers on how to register online and direct them to our auxiliary platforms an...