Customer Service Representative

Are you passionate about delivering exceptional customer experiences? Become a Customer Service Representative and be at the heart of our daily operations You'll support all divisions, assist customers with their needs, track shipments, manage special requests, and coordinate with drivers to keep everything running seamlessly. Your energy, dedication, and problem-solving skills will help us deliver outstanding service every single day. Apply now and make a real impact
Key Responsibilities
CUSTOMER SERVICES

• Perform call center tasks as outlined in the training manual, including job booking, tracking, proof delivery, rates support, feedback handling, and answering general enquiries
• Provide excellent customer service, addressing queries and concerns professionally across all divisions.
• Manage special deliveries, including Sameday flight jobs, Regional Runs, and Home Delivery jobs.
• Handle phone and email orders with accuracy and efficiency....