Customer Service Representative

Customer Service Representative

Salary Range - $520 to $693 per month

Join a fast-growing, tourist-focused retail brand that transforms customers' eye images into personalized art and jewelry. This role is essential to keeping daily operations running smoothly behind the scenes—ensuring every order is accurate, customers are supported promptly, and systems stay organized and efficient. If you're tech-comfortable, detail-oriented, and excited to grow with a business before its busy summer season, this is your opportunity.

What You'll Do:

• Manage daily order sheets in Google Sheets, ensuring every order is processed accurately and fully completed.
• Submit customer orders to third-party vendors, including uploading images and verifying shipping details.
• Track shipments, update tracking numbers, and notify customers of delivery or pickup status via email and phone (about 5–10 calls on busy days).
• Handle customer inquiries about o...