Customer Service Representative

EE

📍 Pontypool, Gwent, United Kingdom

Full-time other-general Posted June 24, 2026

Job Description

EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week

 

If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.

 

Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.

 

Our team in Merthyr is full of people like you – so you’ll be in great company here.

 

What does being a sales advisor involve?

 

You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.

 

You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that so...