Customer Service Representative
A
Aston Carter
📍 San Marcos, CA, United States
Job Description
Job Title: Customer Service RepresentativeJob Description
As a Customer Service Representative, you will play a key role in ensuring smooth operations by utilizing your customer service expertise in a dynamic environment. This position involves managing both inbound and outbound calls, scheduling appointments, and directing calls to the appropriate department.
Responsibilities
+ Answer incoming calls and provide assistance to callers.
+ Make outbound calls for scheduling, follow-up, or confirmations.
+ Schedule and coordinate appointments, managing calendar logistics.
+ Direct calls accurately to the right department or team member.
Essential Skills
+ 1-3 years of customer service or call center experience.
+ Proven ability to manage a high volume of inbound calls professionally.
+ Experience in making outbound calls.
+ Strong phone presence and verbal communication skills.
+ Patient and pro...
As a Customer Service Representative, you will play a key role in ensuring smooth operations by utilizing your customer service expertise in a dynamic environment. This position involves managing both inbound and outbound calls, scheduling appointments, and directing calls to the appropriate department.
Responsibilities
+ Answer incoming calls and provide assistance to callers.
+ Make outbound calls for scheduling, follow-up, or confirmations.
+ Schedule and coordinate appointments, managing calendar logistics.
+ Direct calls accurately to the right department or team member.
Essential Skills
+ 1-3 years of customer service or call center experience.
+ Proven ability to manage a high volume of inbound calls professionally.
+ Experience in making outbound calls.
+ Strong phone presence and verbal communication skills.
+ Patient and pro...