Customer Service Representative
Hjbtravels
📍 San Nicolás, Región de Ñuble, Chile
Job Description
We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry . This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.
As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.
Key Responsibilities
Respond to customer inquiries via phone and email
Assist clients with travel planning, reservations, and general questions
- Provide accurate information regarding destinations, policies, and procedures
Maintain clear and professional communication with clients
Follow company guidelines and service standards
Document interactions and updates as needed