Customer Service Representative
Hiring People
📍 sevenoaks, england, United-Kingdom
Job Description
We're looking for a confident, resilient, and empathetic Customer Service Representative to be the voice of our business.
If you enjoy talking to people on the phone, can handle difficult conversations with professionalism, and take pride in solving problems, we'd love to hear from you.
About us
Evinox Residential is a leading specialist in energy metering, billing, and services for communal and district heating systems. Using our in-house billing platform, we look after hundreds of communal and district schemes for both private and social housing across the UK, issuing bills for tens of thousands of customers each year.
We also support many more households via our pre-payment system.
About the Role
This is a customer-facing role where you will be the first point of contact for residents, both by phone and by email. You'll be responsible for handling billing queries, resolving complaints, and explaining charges clearly and profe...