Job Description
Customer Service Representative
Req ID: 47861
Job Location (Short): Shanghai, CHN
Employment Type: Full Time
Segment: Danfoss Power Electronics and Drives Segment
Job Category: Sales
Work Location Type: On-site
**Short Description**
This role serves as the first point of contact for customers, handling inquiries, processing orders, and resolving issues in a timely and professional manner and plays a critical role in maintaining customer satisfaction and loyalty by ensuring a smooth and responsive service experience.
Responsibilities often include managing order entry, coordinating delivery timelines, and escalating complex issues to appropriate internal teams.
**What You’ll Be Doing**
1. Handle customer inquiries and order management
2. Resolve customer issues and complai...
Req ID: 47861
Job Location (Short): Shanghai, CHN
Employment Type: Full Time
Segment: Danfoss Power Electronics and Drives Segment
Job Category: Sales
Work Location Type: On-site
**Short Description**
This role serves as the first point of contact for customers, handling inquiries, processing orders, and resolving issues in a timely and professional manner and plays a critical role in maintaining customer satisfaction and loyalty by ensuring a smooth and responsive service experience.
Responsibilities often include managing order entry, coordinating delivery timelines, and escalating complex issues to appropriate internal teams.
**What You’ll Be Doing**
1. Handle customer inquiries and order management
2. Resolve customer issues and complai...