Customer Service Representative
M
Moodreact
📍 Washington D.C., District of Columbia, United States
Job Description
About Us
Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.
Job Summary
We are seeking a professional and customer-focused Customer Service Representative to support clients by providing accurate information, resolving inquiries, and ensuring a positive service experience. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a fast-paced, team-oriented environment.
Responsibilities
- Respond to customer inquiries in a timely and professional manner.
- Assist customers with questions, concerns, and service requests.
- Resolve routine issues and escalate more complex cases when necessary.
- Maintain detailed a...