Customer Service Representative

Sun Life

📍 Waterloo, Ontario, Canada

Full time Information and Record Clerks Posted March 03, 2026

Job Description

Job Description

:

Our Contact Centre agents have the privilege of speaking to millions of Canadians each year. In each call, they can make an immediate difference in the lives of our Clients and advisors.
 

Why You'll Love Working with Us:

  • Weekday Schedule: Enjoy a Monday to Friday work week with shifts between 8 AM and 8 PM. Shifts vary from 8AM to 8PM and require full availability between these hours.
  • Work-Life Balance: This is a hybrid position requiring working from the office up to 2 times per week. Quantity and fixed days per week subject to review.
  • Competitive Compensation: Competitive salary starting at $26 per hour plus an annual performance bonus based on objectives completion.
  • Benefits: Flexible Benefits program, automatically provided from the hire date, Employee & Family Assistance Program, Defined Contribution Pension Plan, Stock Ownership Program and Wellness Program.
  • Vacation...