Customer Service / Sales Support

Company Overview:
Our client is a successful, progressive, modern forwarder with a experienced team and a strong client base.  Due to continued growth, an opportunity has arisen for a suitably experienced individual to join their Tullamarine team

Position Overview: 
We are seeking a proactive Customer Service & Sales Support team member to assist with clients, source rates, negotiate pricing, and prepare quotes. You’ll work closely with operations, freight forwarders, and overseas agents to ensure smooth shipment coordination and exceptional service
 
Key Responsibilities:
Handle client enquiries and provide excellent support
Source competitive freight rates and negotiate pricing
Prepare accurate quotes and sales documentation
Coordinate shipments with operations and overseas agents
Track shipments and update status reports
 
Qualifications and Experience: