Customer Service & Sales Support

Cannock Area
Monday to Friday, 08:30am – 5:00pm
Temporary to Permanent

Role Overview

We are recruiting for a proactive and customer-focused individual to join a busy and supportive team. The role involves handling inbound and outbound customer calls, supporting the wider sales function, and identifying opportunities to up-sell where appropriate.

This is an excellent opportunity for someone with strong communication skills, good attention to detail, and the ability to build lasting customer relationships within a fast-paced environment.

Key Duties & Responsibilities

• Answer incoming customer calls and manage outbound call schedules in line with team targets
• Provide day-to-day support to the sales team
• Build rapport and maintain effective, professional relationships with customers
• Discuss customer orders, delivery schedules, and handle queries during busy seasonal periods
• Identify cross...