Job Description
SARKK SA, exclusive distribution representative of the Tommy Hilfiger & Calvin Klein brands, is currently looking for:
Customer Service Support to our Head Offices in Athens.
The Customer Service Support representative will be responsible for delivering exceptional service to our e-commerce customers, acting as the first point of contact for all customer inquiries throughout the shopping journey. Your role focuses on order support, delivery follow-ups, returns, refunds, and customer communication via email, in line with the brand’s reputation for quality and service excellence.
- Provide thoughtful responses to customer and product inquiries with professionalism, warmth, and efficiency.
- Monitor order statuses, update customers on order progress, and track deliveries. Coordinate with warehouse & courier partners to ensure timely and acc...