Customer Service Travel Agent

Hellosunshinetravels

📍 Cobán, Guatemala, Guatemala

Full-time Personal-Care-and-Service Posted February 26, 2026

Job Description

We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish.

What You’ll Do:

  • Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries

  • Provide clear, friendly communication via phone, email, and social platforms

  • Research destinations, pricing, promotions, and travel requirements

  • Manage bookings, changes, cancellations, and travel documentation

  • Resolve client concerns with professionalism and care

  • Build long-term relationships that turn travelers into repeat clients

What We’re Looking For:

  • Strong customer service and commun...