Customer Services Advisor
Bracknell Forest Council
📍 bracknell, england, United-Kingdom
Job Description
Join us as a Customer Services Advisor as we continue to improve the service we deliver and enable our customers to interact with us using the communication channel best suited to their needs. Working with others, you will utilise systems to provide better information and processes for both our customers and organisation.
At Bracknell Forest, we pride ourselves on being a council which is stable and well‑managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work‑life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service. This role includes an expectation to work from our Time Square office one day per week (dependent on operational requirements), alongside flexible working arrangements.
About You
We are looking for someone who can quickly build rapport with customers, de...