Customer Services Assistant

SSP Group

📍 Liverpool, England, United Kingdom

Full Time Information and Record Clerks Posted June 15, 2026

Job Description

Customer Service Assistant for TransPennine Express (TPE) at Liverpool Lime Street Train Station.


Pay Rate: £13.65 per hour.
Hours: Full Time (40 hours) 
Shifts: Rotational shifts between 5:30am and 9pm, including some weekends.

  • Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
  • We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

    AS A CUSTOMER SERVICE ASSISTANT YOU’LL:

  • Operating platform trucks for train-side deliveries (Full training provided).

  • Loading/offloading catering equipment/stock from TPE trains.

  • Order assembly and stock cont...