Customer Services Specialist

Curium Live Forward

📍 İstanbul, İstanbul, Turkey

Permanent Information and Record Clerks Posted February 26, 2026

Job Description

Summary of Position


We are looking for a Customer Service Specialistwho will be responsible for managing the end-to-end order process, ensuring customer satisfaction, and maintaining seamless coordination between internal teams and external partners. This role requires a detail-oriented professional with strong analytical and communication skills, capable of supporting process improvements and contributing to operational excellence within the Customer Service organization.

Essential Functions

  • Reviewing customer requests and entering appropriate orders into the system, ensuring price and detail accuracy

  • Identifying missing or incorrect orders after order collection and communicating with customers accordingly

  • Monitoring the alignment of incoming orders with the forecast and analyzing any discrepancies

  • Detecting orders that do not comply with distributor agreements and issuing necessary noti...