Customer Success Associate

DataDocks

📍 Toronto, Ontario, Canada

Remote Information and Record Clerks Posted June 19, 2026

Job Description

Let's be honest — most job posts sound the same.


“We're a fast-paced dynamic organization seeking a motivated self-starter…”


Yeah. Not this one.


At DataDocks, we're building software for the logistics industry and we're looking for someone who's equal parts:



  • people person

  • problem solver

  • organized human

  • curious product thinker 


This role sits right in the middle of Customer Success and Product.


Meaning? One minute you might be onboarding a new customer, the next you're testing a feature, spotting a weird workflow issue, or helping shape how the product evolves based on real customer feedback.


If you've ever thought:


“I like working with customers, but I also want to be involved in...