Customer Success Engineer AI at IBM Canada

IBM

📍 edmonton, division no. 11, Canada

Full-time Other-General Posted June 15, 2026

Job Description

Elevate client experiences as a Customer Success Engineer for AI at IBM in Alberta, Canada. Leverage your skills to design impactful solutions and drive product adoption.
This hybrid role at IBM involves understanding client challenges and creating innovative technical solutions. You will be responsible for delivering technical proof points through demonstrations and workshops while building success plans to guide clients through deployment milestones. Your effective engagement will foster client trust and maximize product value.
Key Responsibilities:
• Showcase technical proof points via demonstrations and workshops
• Activate entitlements by identifying key client sponsors
• Develop success plans detailing deployment and outcomes
• Deeply understand client challenges for tailored modernization
• Engage clients to drive measurable adoption metrics
Requirements:
• Associate’s Degree/College Diploma required; Bachelor’s preferred
• Experience in technical s...