Customer Success Engineer

Mercor

📍 bogotá, bogotá, distrito capital, Colombia

Full-time Ingeniería económica y gestión Posted May 29, 2026

Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Customer Success Engineer (LatAm)
Type: Contract
Compensation: $35,000–$50,000/year
Location: Remote
Commitment: Substantial overlap with Pacific Time (PT/PST)

Role Responsibilities

  • Investigate talent-reported issues end-to-end. Reproduce bugs, identify root causes, and separate UX friction, model edge cases, and system defects.
  • Debug across our