Customer Success Manager

Customer Success Manager

📍 Amsterdam (hybrid) | 🌍 English-speaking | 💼 SaaS | 💰 €60–65k base + OTE (≈2 months)

We’re hiring A Customer Success Manager to join a fast-growing SaaS scale-up operating globally.

You’ll manage complex, international accounts, drive renewals and expansion, and act as a commercial sparring partner for your customers.

This is not a support-heavy CSM role.

This is about ownership, sharp communication, and commercial impact.

The Role

You own the full customer lifecycle for mid–large international accounts.

Your day might include:

• Leading QBRs with senior stakeholders

• Driving renewals, upsells, and expansions

• Advising customers on adoption and value realization

• Running commercial conversations backed by data

• Working cross-functionally...