Customer Success Manager

Keegan Adams

📍 Australia, New South Wales, Australia

Full time Business Operations Specialists Posted February 20, 2026

Job Description

Customer Success Manager
SaaS | Fintech | Sydney CBD | Hybrid

Key benefits

  • $120k–$140k + super depending on experience
  • Hybrid working model – 4 days office / 1 day WFH
  • High-growth SaaS business with real career progression

About the company

Our client is a rapidly growing B2B SaaS company operating in the financial services / fintech space. In under three years, they’ve scaled from 1 client to 60+, with plans to reach 200+ clients by year-end.
With major enterprise customers live and onboarding in Australia, the business is establishing its Sydney Customer Success capability and is hiring a Customer Success Manager to own post-go-live relationships.

About the role – Customer Success Manager