Customer Success Manager

Actionstep

📍 Brisbane City, Queensland, Australia

Full time Business Operations Specialists Posted February 27, 2026

Job Description

At Actionstep, our Customer Team sits at the heart of everything we do. We build trusted relationships with our customers, help them unlock the full value of our platform, and ensure they feel supported at every stage of their journey.

We’re now looking for a Customer Success Manager (CSM) to join our growing team. This is a fantastic opportunity for someone early in their Customer Success career who is curious, customer-obsessed, and excited about working in a SaaS environment where relationships and outcomes truly matter.

About the Role:

As a Customer Success Manager, you’ll act as a strategic and supportive partner to your assigned customers. You’ll help them adopt Actionstep successfully, strengthen long-term relationships, and ensure they continue to see real value from our products.

Working closely with Senior Customer Success Managers and cross-functional teams, you’ll manage th...