Job Description
We are building a team of hardworking and motivated people who want to ensure that every step of the client’s journey is seamless, supported and that the value of the company's mission is fully realized. The Customer Success Manager will help the company build an outstandingly positive client experience from sponsors, champions, property managers, and residents.
What you will help us deliver
- Partner with Account Executives and Account Managers to build growth strategies for your book of business, working collaboratively to secure successful renewals and expansions.
- Work with collaborative teams to ensure speed and efficiency in onboarding and adoption of services to your clients.
- Develop customized success plans and partner with our internal client management team to accelerate adoption and provide clients with a path to achieve their goals.
- Develop relationships with property managers to understand their business needs and ho...