Customer Success Manager - Infrastructure & Geospatial technology (Remote - Canada)
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Gilytics AG
📍 , , canada, , , canada, Canada
Job Description
Gilytics ( ) is transforming how energy, telecom, and transport infrastructure is designed with a cloud platform that automates routing, design, and analysis for assets like power lines and hydrogen networks. We aim to be the standard for automated infrastructure design and make planning more transparent, digital, and accessible.
We’re looking for a Customer Success Manager in Canada to support customers in Canada and the United States and help them get maximum value from our solutions. If you’re passionate about customer relationships in the energy sector and love bridging teams to drive innovation, we want you!
Tasks
What you will do
- Lead onboarding and roll‑outs for new customers, ensuring a smooth implementation.
- Deliver training and product updates to drive adoption and usage.
- Run workshops on use cases and best practices with customers and our technical team.
- Build strong relationships w...