Job Description
Customer Success Manager
Industry: IT Managed Services / Tech
Location : London, UK (Hybrid)
Salary: £40,00 to £50,000 (DOE) + commission
We're partnering exclusively with a fast-growing IT Managed Services Provider that expanded 40% last year and has recently entered the Data Platform and AI space, including certification as a Claude implementation partner. They're a tight-knit team headquartered in London, and they're now hiring a Senior Customer Success Manager to own some of their most important client relationships. If you thrive at the intersection of technology, commercial strategy, and genuine client partnership, this one's worth a look.
The role
- Own and grow a portfolio of 20 to 30 key accounts, serving as the trusted point of contact across IT, Security, Data, and AI services
- Lead onboarding experiences that set clients up for l...