Customer Success Manager (m/f/x)

atmio

📍 Harburg, Hamburg, Germany

Full time Advertising, Marketing, Promotions, Public Relations, and Sales Managers Posted February 28, 2026

Job Description

We’re looking for a Customer Success Manager to ensure our clients are not only successful in deploying atmio but are also empowered, engaged, and expanding their use of our platform. You’ll take the lead on relationship management and retention opportunities, working closely with our software and sales teams to deliver exceptional service and surface critical feedback.

You’ll join a small but growing team — this is our second fulltime hire in Customer Success — and help define the playbook, structure, and processes that will scale with us.

Key Responsibilities 🎯

  • Relationship & retention: Build strong, trust-based relationships with key customer stakeholders, monitor account health, and drive renewals and expansions
  • Customer enablement: ...