Customer Success Manager

Fore AI AG

📍 Zürich, Zürich, Switzerland

Full-time Other-General Posted March 01, 2026

Job Description

fore ai is a Zurich-based startup revolutionizing software testing with generative AI. Founded by ex-Google engineers, we build autonomous QA agents that generate tests in seconds—no coding, no manual work. Leading companies in banking, travel, software, and media rely on fore ai to catch bugs early and accelerate release cycles.

The Opportunity

As a Customer Success Manager at fore ai, you’ll be the trusted partner for our clients, ensuring they achieve rapid value from our platform. From onboarding to ongoing adoption, you’ll guide customers through their journey with fore ai, helping them integrate seamlessly, maximize outcomes, and continuously grow their product capabilities. This role blends technical depth with customer empathy: you’ll understand customer workflows, troubleshoot challenges, and collaborate closely with engineering to ensure our product evolves with client needs. You’ll act as the voice of the customer internally and a strateg...