Job Description
Are you passionate about eCommerce and customer success? Do you thrive on building strong relationships and driving business growth? If so, this is your chance to make a real impact! As a Customer Success Specialist at edrone, you’ll be responsible for client retention, contract negotiations, and revenue growth, ensuring our clients maximize their success with our AI-driven eCRM.
What We Offer
- Competitive salary + performance-based commission
- Hybrid work model – São José dos Campos office (at least 2 times per week) & remote flexibility
- Health & dental insurance
- TotalPass
- Food & transportation vouchers
- Free English lessons
- Therapy sessions (Telavita)
- SESC full credential
- A dynamic, innovative environment
What your typical day will look like
- Client Success & Retention
- Manage long‑term relationships, ensuring engagement and satisfaction. <...