Customer Support Agent

Piwik PRO

📍 Wrocław, Lower Silesian Voivodeship, Poland

Full-time Information and Record Clerks Posted March 01, 2026

Job Description

You have an opportunity to join the Support team and become a subject matter expert on the Cookie Information Consent Management Platform. You will support our customers’ technical teams and power users of the platform to ensure frictionless user experience. 


What will you be doing




  • Finding or figuring out the proper solutions to customer’s technical challenges,




  • Helping customers to use our products more effectively,




  • Assisting customers in our product configuration, technical implementation and integration with external tools, 




  • Review and interpret invoices to assist with billing and finan...