Job Description
Our culture is focused on our Corporate Values: People, Customer Success, Excellence, Innovation, Teamwork, Openness, Social Responsibility and Sustained Profitability. Join a worldwide team of talented, collaborative, innovative people who thrive in a work environment where people can share knowledge and learn from one another. You won’t find a more exciting place to build your career and challenge yourself. Accept the challenge and Go where innovation leads.
About the role - you will:
• Coach and develop partner(s) towards meeting objectives.
• Ability to work with minimal supervision and direction.
• Determining methods and procedures for new assignments.
• Handle, track, and monitor select Indirect Customer support requests.
• Provide warranty, technical support, presales, and data recovery support to partner(s).
• Assist customers during escalations and document customer interactions.
• Work with warehouse to resolve ...