Customer Support Associate (entry-level)

J-K Network Services

📍 Pasig City, National Capital Region, Philippines

Full-time Other-General Posted March 03, 2026

Job Description

Client Profile: One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant.





Position: Customer Support Associate (entry-level)

Industry: IT Company

Location: Ortigas, Pasig City

Salary: Php18,000 – Php25,000

Schedule: Graveyard Schedule

Work Set up: Work on site





Benefits

Government-mandated benefits

HMO coverage

13th Month Pay

Leave credits

Joining bonus





Job Responsibilities

Respond to customer inquiries via phone calls, email, and messaging platforms

Assist customers with order processing, billing concerns, and service requests

Verify customer identity and securely update account records

Provide accurate information regarding products, services, and account details

Ensure all documentation and system entries are clear, complete, and accurate




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