Customer Support Associate/Intern

Aspire to grow!
McGraw Hill is a global education innovation company offering solutions from textbooks to EdTech platforms. We are looking for a Customer Support Associate/Intern based in our Noida – Hybrid office plays a pivotal role in promoting our subscription-based products to doctors across India.

How are you creating an impact?
This position involves proactively building and maintaining strong relationships with healthcare professionals by understanding their needs, addressing queries, and providing timely, accurate information about our offerings. The role requires engaging with customers throughout the subscription lifecycle, supporting onboarding and usage, resolving concerns, and ensuring a positive experience that leads to successful subscription adoption, retention, and long-term satisfaction

What will you be doing?