Job Description
Job DescriptionCustomer Support Engineer -HannoverAptiv EDS are hiring a Customer Support Engineer to join our team onsite with an OEM in Hannover. This is an important role that will interface directly with the customer onsite daily, responsible for Customer Quality in relation to Aptiv EDS products.
Your role:
Support customers with all quality-related questions
Forward customer questions to the appropriate channels within the Aptiv organization
Instill quality awareness among all those who can influence the quality of our products, processes, or systems
Ensure compliance with APTIV regulations and guidelines
Be the APTIV point of contact for all quality-related issues at customer sites.
Support OEM customers and Tier 1 suppliers by providing feedback on observations, root causes, breakpoints, immediate corrective actions, long-term corrective actions, etc.
Collect an...