Customer Support Engineer Specialist
G
GE HealthCare
📍 Istanbul, Turkey, Turkey
Job Description
**Job Description Summary**
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus in particular for our Medical Image Merge (MIM) solution. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
**Job Description**
**Roles and Responsibilities**
+ Research and troubleshoot issues involving all aspects of the GEHC Digital solutions, including but not limited to configuration, user interface, network and communication connectivity and performance, Cloud and on- premise component interoperability, data collection/storage,...
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus in particular for our Medical Image Merge (MIM) solution. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
**Job Description**
**Roles and Responsibilities**
+ Research and troubleshoot issues involving all aspects of the GEHC Digital solutions, including but not limited to configuration, user interface, network and communication connectivity and performance, Cloud and on- premise component interoperability, data collection/storage,...