Customer Support Engineer
Accountable2You
📍 williamstown, ky, United-States
Job Description
We're growing and looking for our next Customer Support Engineer to join our team! Do you share our passion for accountability, love our core values, enjoy technology, and possess excellent written and spoken communication skills? Read on!
What’s the starting salary range?
Depending on your customer service and technical support experience, this full-time salaried role starts between $60,000 and $70,000 annually.
What does a normal day look like?
As a Customer Support Engineer, you will need to master the deeper workings of our software, acting as a subject-matter expert and guiding other team members through complex conversations. Most of our work centers around things our customers encounter: troubleshooting software issues on various device types, explaining technically advanced details about our software and website, fixing billing problems, and training customers on best prac...