Customer Support Executive

Job description Customer Support ExecutiveStaffline Ireland are recruiting for a Customer Support Executive on behalf of a leading park management and booking systems provider. This is a fantastic opportunity to join a forward thinking, dynamic company, as the company is experiencing an exciting period of strong growth within the sector. The Customer Support Executive is a hands-on, client-facing role requiring strong communication skills, technical aptitude, and the ability to problem-solve efficiently in a fast-paced environment.Responsibilities:Assist the Sales Manager and Account Manager with client-related queries and follow-upsProvide first-line support to clients via phone, email, and support ticketing systemsAccurately diagnose, manage, and resolve customer queries in a timely and professional mannerDeliver a high standard of customer service, ensuring all issues are followed through to resolutionSupport the onboarding of new clients, including system setup guidance and trainin...

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