Customer Support Executive

Confidential

📍 Gurugram, Haryana, India

Full-time Information and Record Clerks Posted June 18, 2026

Job Description

Job Title: Customer Support Executive
Office Location: Gurugram, Haryana (On-site)
Contact Person - HR Anjali - What's app your resume to 8826269231
Interview Mode - Face to Face only (No Virtual rounds)
Work Mode- On-site working
Working days- 6 days working with a roster off
Preferred Languages- English, Hindi, Tamil, Telugu, Kannada, Malayalam
Salary- 2.5 - 4 LPA

PolicyBazaar is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities:

Handle inbound and outbound calls to address customer queries and concerns.
Provide accurate information regarding insurance policies, premium calculations, and policy status.
Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.