Customer support executive

Key Responsibilities:

Handle customer queries via phone, email, and chat. Provide accurate information about products and services. Resolve customer complaints and issues promptly. Maintain customer records and update CRM systems. Follow up with customers to ensure satisfaction. Coordinate with internal teams for issue resolution.

Requirements

Graduate in any discipline Good communication and interpersonal skills Basic computer knowledge and MS Office proficiency Customer-focused approach with problem-solving skills Prior customer support experience preferred

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