Job Description
About the Company
Healthmonix is a female-owned healthcare analytics company focused on helping organizations drive value-based care solutions. As a CMS Qualified Registry since 2009, Healthmonix’s industry-leading software has assisted over 52,000 providers in reporting their quality measures—all while adding more revenue to their bottom line. Founded in 2007, Healthmonix is rooted in quality metric development, performance improvement, and driving outcomes for health systems. Located right outside of Philadelphia, we proudly serve clients throughout the country.
About the Role
The Customer Support Manager leads the Support team responsible for ensuring an exceptional experience across all customer interactions. This individual will oversee daily operations, implement process improvements, monitor performance metrics, and drive accountability across the team. ...