Customer Support Operator

Job Title: Customer Support Operator

Hours: 4 on 4 off working rotating shift patterns (6am-6pm, 11am-11pm and 6pm-6am)

Salary: £13.45 p/h Uplifts apply to unsociable hours worked

What is in it for you?

• A competitive salary
• A friendly and supportive team
• Training, career development & progression
• Overtime opportunities
• A great selection of benefits incl. access to on-line GP services, share options and discounts across thousands of retailers.
• Free on-site parking

Main Duties

• Managing high levels of incoming and outgoing telephone calls to both clients and branches.
• Utilise software to ensure the required monitoring and compliance standards are met.
• Work as part of a monitoring team liaising with different branches nationally.
• Follow correct procedures for incident reporting and real time monitoring.
• Work as part of a tea...