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Customer Support Representative at Project Growth

Confidential

📍 Ghana, Ghana, Ghana

Full-Time Information and Record Clerks Posted February 25, 2026
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Job Description

Our client, a fast-growing B2B SaaS company, is looking for a Customer Support Representative to provide exceptional service and technical support to their SMB clients. This role requires excellent English fluency, a strong understanding of technical topics, and the ability to troubleshoot complex software-related inquiries. If you are a customer-focused problem solver with experience in SaaS and automation integrations, we encourage you to apply.

Location: Fully-Remote (Work from Home), 9 AM – 5 PM EST


Key Responsibilities

  • Handle client inquiries, troubleshooting requests, and technical concerns with professionalism and efficiency.

  • Provide clear, step-by-step solutions for software-related questions, debugging automation issues, and API integrations.

  • Maintain excellent communication and rapport with clients to ensure a seamless support experience.

  • Develop a deep understanding of the company’s ERP syste...

    • Job Details

    Location
    Ghana, Ghana, Ghana
    Job Type
    Full-Time
    Category
    Information and Record Clerks
    Posted Date
    February 25, 2026
    Application Deadline
    April 06, 2026