CUSTOMER SUPPORT REPRESENTATIVE

Carter Machinery

📍 Baltimore, Maryland, United States

Full-Time Information and Record Clerks Posted June 07, 2026

Job Description

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Customer Support Representative. The Customer Support Representative position is responsible for telephone product sales and support to prospect and help grow the parts, service and machine/rental business with assigned accounts. As well as, collaborating and working with other sales team members to develop and deliver solutions to customers. Seeking candidates with minimum two years of experience in heavy equipment industry, preferably with a service background; Demonstrated success in a sales environment, required; College degree in related field, preferred.

Requirements for the Customer Support Representative position include:

  • Excellent verbal and written communication skills.

  • Excellent sales and customer service skills.

  • Excellent organizational skills and attention to detail.