Customer Support Representative (CSR & TSR )

The Role:

Job Responsibilities:

• Handle phone support for Csr or IT-related concerns (hardware, software, and connectivity issues)
• Deliver clear instructions and effective troubleshooting steps to customers
• Provide excellent customer service and ensure timely resolution of technical issues
• Accurately document cases and follow escalation procedures when neede
• Work in a fast-paced environment while maintaining quality and professionalism

Perks & Benefits:

• ₱28,500 monthly salary
• ₱15,00Sign-On Bonus (SOB)
• Paid Leaves and Government Mandated Benefits
• HMO coverage & Life Insurance
• Career growth and training opportunities

Ideal Profile:

Qualifications:

• At least High School Graduate (Old...