Customer Support Representative

The Client is a technology platform powering the next era of Gamified Commerce, operating at the intersection where “Shop meets Play”. We provide a comprehensive solution for game-driven commerce at scale, ranging from box management and API-integrated games to order processing and customer engagement.

About The Role

We’re looking for an experienced and dependable Support Representative who will serve as the foundation of our new support team. As our first hire off-shore, you’ll independently handle customer inquiries, troubleshoot issues, and ensure every user feels heard and supported. Because you’ll be operating without a domestic team at the start, we’re seeking someone who brings confidence, maturity, and hands‑on experience in customer support environments. As the team grows, you’ll play a key role in shaping its culture, mentoring future team members, and taking on greater responsibility. The position requires comfort with a shift-based schedule, including ...