Customer Support Representative

Full-Time | Permanent Work-from-Home
Position: Referrals Coordinator

Overview:
Join our growing remote healthcare support team as a Referrals Coordinator If you're organized, detail-driven, and passionate about helping patients get the care they need, this role is for you. You'll play a key part in ensuring smooth and timely referral processing—making a real impact on both providers and patients every single day.

What You'll Do:

• Manage incoming referral requests and ensure they are processed quickly and accurately.
• Coordinate appointments with specialists, diagnostic centers, and other healthcare providers.
• Verify insurance requirements and secure prior authorizations when necessary.
• Update, track, and maintain all referral information within the EHR or referral management system.
• Communicate with patients regarding referral status, schedules, and next steps.
• Follow up with providers and partners to ensure ...