Job Description
JOB DESCRIPTION
Job Title: Customer Support Agent
Job Type: Full-Time, Permanent
Shift Timing: 10:00 am - 7:00 pm IST (Rotational Weekly Offs)
Working Days: 6 days a week, including Sundays & public holidays
Company Overview
Our client is a D2C beauty brand specializing in clean, natural, and organic makeup products designed for Indian skin tones. Their mission is to promote sustainable beauty with skincare-infused formulations.
We are looking for a female Customer Support Agent to manage customer inquiries via calls, emails, and digital platforms like Instagram and WhatsApp. The ideal candidate is empathetic, genuinely passionate about helping customers, and skilled in delivering seamless support experiences.
Responsibilities
- Respond to customer inquiries via calls, chats...