Customer Support Team Lead & Coach

Ubiquity is seeking a Team Leader in Bacolod to oversee day-to-day operations of customer programs. The role involves coaching a team to achieve performance goals, handling escalated customer concerns, and preparing performance reports.

The ideal candidate will have a strong background in customer support and team management, with proven experience managing 10 or more employees. This position requires working in Iloilo and provides a chance to engage in team development activities.