Customer Support Team Leader & Coach

Ubiquity Global Services, Inc. is seeking a Team Leader in Bacolod, Philippines, responsible for overseeing daily operations of customer programs and coaching assigned teams. You will assist management with escalations, conduct reviews, and ensure agents are trained on necessary updates.

The ideal candidate has 1-2 years in Customer Support or Finance, manages personnel effectively, and maintains confidentiality. This role offers the opportunity to develop performance-based incentive programs and ensure a productive work environment.